We’re here for you !
lomi. is committed to providing exceptional support to our community and customers. We offer multiple channels for getting help, asking questions, and connecting with our team.
Getting help
GitHub support
For technical questions, bug reports, and feature requests, our GitHub repository is the best place to start:
- Questions: Open a new issue with the
`question`label to get help from our team and community - Bug reports: Found a bug or facing a problem? Report it using the
`bug`label and we’ll investigate. - Feature requests: Have an idea? Share it using the
`enhancement`label with us.
Community support
Join our vibrant community of developers and merchants:
- Documentation: Browse our documentation for guides and references.
- Discord: Connect with fellow developers and our team in our Discord server.
- Contributing: Help improve lomi. by submitting pull requests or reporting issues on GitHub.
Direct support
Need to reach us directly? We’re here to help:
- Email: Contact us at hello@lomi.africa for support or business inquiries.
- Schedule a call: Book a 30-minute call with us.
Stay connected
Follow us on social media and join our community:
- X (Twitter) - Latest updates and announcements
- GitHub - Code repositories and technical discussions
- LinkedIn - Company news and industry insights
- ProductHunt - Product launches and feedback
- Discord - Real-time community discussions
Support tiers
| Feature | End-customers | Merchants | Enterprises |
|---|---|---|---|
| Community support | - | ✓ | ✓ |
| Email support | - | ✓ | ✓ |
| Priority response | - | ✓ | ✓ |
| Dedicated support | - | - | ✓ |
| Enterprise features | - | - | ✓ |
For more information about our support plans and pricing, visit the pricing section.
To forecast your costs working with us, please visit our pricing page.
Contributing to the documentation
Help us improve our documentation! If you find any issues, typos, or have suggestions, please:
- Open an issue on GitHub
- Submit a pull request with your proposed changes
- Join our Discord to discuss improvements
We appreciate your help in making lomi. better for everyone!